Role & responsibilities

- Greet and assist visitors in a friendly and professional manner.
- Answer, screen, and direct incoming phone calls.
- Respond to general inquiries and provide accurate information.
- Manage appointments, meetings, and schedules as required.
- Receive, sort, and distribute mail, packages, and deliveries.
- Maintain a clean, organized, and presentable reception area.
- Perform general administrative duties such as filing, photocopying, scanning, and data entry.
- Maintain visitor records and follow workplace security procedures.
- Assist staff with basic administrative tasks when required.
- Handle confidential information with professionalism and discretion.
- Maintain office supplies and report shortages when necessary.
- Provide excellent customer service at all times.

Preferred candidate profile

- High school diploma or equivalent; additional administrative training is an advantage.
- Previous receptionist,



customer service, or administrative experience is preferred.
- Good verbal and written communication skills.
- Qualified and courteous manner.
- Strong organizational and time-management skills.
- Basic computer skills, including Microsoft Word, Excel, Outlook, and email.
- Ability to multitask and work effectively in a busy environment.
- Reliable, punctual, and able to work independently and as part of a team.

Perks and benefits

The Receptionist is responsible for providing a welcoming and professional first point of contact for visitors, customers, and employees. The role involves managing front-desk activities, answering and directing phone calls, handling correspondence, and providing general administrative support.

📌 Walk-in || Receptionist (Mumbai)
🏢 KOTWALA ENTERPRISE
📍 Mumbai