Role & responsibilities

Store Operations:

- Ensure store operations comply with SOPs and maintain brand standards.
- Manage inventory levels, conduct stock checks, and coordinate with the supply chain.
- Oversee visual merchandising and maintain appealing store layouts.
- Track transactions and budgets, and ensure cost-effectiveness.
- Implement security measures and loss prevention strategies.

Customer Experience:

- Drive processes to enhance customer satisfaction and resolve issues promptly.
- Deliver an exceptional in-store experience through product knowledge and assistance.
- Monitor KPIs and report operational performance to senior management.

People Management:

- Lead and coach retail staff for high service and sales effectiveness.
- Conduct training on product knowledge and sales techniques.
- Collaborate with marketing, finance, and HR for policy alignment and integration.

Preferred candidate profile

- Any Graduate
- Experience in sales, team handling, and customer service
- Know basic English communication
- Comfortable going on the field for doing activities

📌 Walk-in || Store Manager- Walk in Interview (Mumbai)
🏢 Airtel
📍 Mumbai