- Greet guests upon arrival, check-in, and provide exceptional customer service.
- Manage front desk operations, including handling guest requests, resolving issues, and maintaining a clean and organized reception area.
- Develop solid relationships with clients by understanding their needs and preferences to deliver personalized services.
- Maintain accurate records of guest interactions, transactions, and communications.
Job Requirements :
- 0-3 years of experience in fitness & wellness industry or related field (front desk/guest relations).
- Strong communication skills for effective interaction with guests from diverse backgrounds.
- Ability to work independently with minimal supervision while prioritizing tasks efficiently.
- Basic knowledge of sales principles to upsell/cross-sell products/services.
📌 Front Desk Executive and Receptionist (Gurugram)
🏢 Hike Education
📍 Gurugram
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