Customer Support Executive (Noida)

Customer Support Executive (Noida)

29 Aug
|
Campushala
|
Noida

29 Aug

Campushala

Noida

Location: Noida Sector 2
Experience: 1-3 Years
Industry: EdTech | Online Higher Education
Working Days: 5 Days | Sunday & Monday Fixed Off

Role & responsibilities

- Manage and nurture relationships with enrolled students.
- Ensure excellent post-sales service and student experience.
- Maintain regular communication and follow-ups with students.
- Identify opportunities for student referrals and references.
- Convert referrals into successful UG/PG admissions.
- Handle student queries, concerns and escalations.
- Maintain referral, follow-up and student interaction details in CRM.
- Achieve assigned referral and admission targets.

Preferred candidate profile

- Minimum 1 year of mandatory experience in EdTech Sales.
- Experience in CRM,



Customer Success or post-sales will be an added advantage.
- Excellent communication and relationship-building skills.
- Strong follow-up, convincing and coordination abilities.
- Target-oriented and proactive approach.
- Ability to generate admissions through references and referrals.

Perks & Benefits

- Competitive salary + Attractive incentives
- 5 Days Working (Sunday & Monday Fixed Off)
- Cell Phone Reimbursement
- Growth opportunities Opportunities
- Collaborative and Positive Work Environment

📌 Customer Support Executive (Noida)
🏢 Campushala
📍 Noida

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