We are looking for a Customer Associate to join our team. The role involves calling branches to collect and process their orders for books and uniforms, ensuring smooth coordination and timely follow-ups.
- Working Days: Monday to Saturday
- Timings: 9:30 AM 6:00 PM
- Location: Rohini, Sec-9
Key Responsibilities
- Call and follow up with branches to collect book and uniform orders.
- Record and update order details accurately.
- Coordinate with the supply/operations team for timely processing.
- Maintain strong communication with branches and address their queries.
- Ensure reporting and documentation of daily calls and orders.
Requirements
- Graduate/Undergraduate with good communication skills.
- Basic knowledge of MS Office/Excel.
- Organized and detail-oriented.
- Prior experience in customer service/tele calling will be an advantage.
What We Offer
- 6-day working structure (MonSat).
- Fixed working hours (9:30 AM 6:00 PM).
- Chance to work in a supportive and growing organization.