We are looking for a Desktop Support Engineer to provide day-to-day IT support to our clients and ensure smooth operation of end-user IT infrastructure.
Key Responsibilities
- Provide desktop, laptop, printer and peripheral support.
- Troubleshoot Windows OS, Microsoft 365, Outlook and basic application issues.
- Configure and support LAN, Wi-Fi and basic network connectivity.
- Install, configure and maintain systems and software.
- Handle user onboarding, system setup and IT asset support.
- Troubleshoot hardware and software issues remotely and onsite.
- Maintain support tickets, documentation and update clients regularly.
- Coordinate with internal teams and vendors for issue resolution.
Required Skills
- Positive knowledge of Windows, Microsoft 365 and desktop troubleshooting.
- Basic understanding of networking, LAN, Wi-Fi, switches and routers.
- Good communication and customer handling skills.
- Ability to diagnose issues independently and provide timely resolution.
Experience: 1 - 5 Years
Location: As per business requirements
Employment Type: Full-time
send your resumes to
[email protected]
📌 Technical Support Engineer (Hyderabad)
🏢 Kriasol Technologies
📍 Hyderabad