29 Aug
|
Inc42 Media
|
New Delhi
29 Aug
Inc42 Media
New Delhi
Job Overview
At Griffin, operations is not backend coordination - it is what makes every founder experience feel seamless, premium and intentional.
As Operations Associate, Griffin Club, you will work closely with the Griffin team to manage the execution engine behind Griffin s salons, retreats, founder gatherings, delegations, private dinners, gifting moments, member touchpoints and special access experiences.
This role is for someone who has a robust bias for action, enjoys bringing order to moving pieces, and can handle high-context execution with speed, ownership and maturity.
You will work across event operations, vendor coordination, logistics, collateral management, guest lists, member data, gifting, checklists, documentation and day-to-day operational follow-ups.
At Griffin, the room may look effortless. Your job is to help make it so.
Your Impact in This Role
- Build the operating backbone of Griffin: help create and maintain the systems, checklists and execution rhythm behind every Griffin experience.
- Deliver premium founder experiences: ensure events, dinners, salons, retreats and delegations are executed with precision and calm.
- Own vendor and logistics coordination: work with venues, hotels, gifting partners, printers, designers, photographers, production teams and other vendors.
- Bring speed to execution: move fast, follow up relentlessly, close loops and ensure nothing falls through the cracks.
- Make Griffin more repeatable: help convert every event and process into templates, SOPs and reusable operating assets.
Primary Responsibilities
1. Event Operations & Execution
- Support end-to-end execution of Griffin Salons, Retreats, Priv gatherings, founder dinners, delegations,
IPO Dialogue, special access visits and member experiences.
- Maintain event-wise master checklists, timelines, run sheets and minute-by-minute MOPs.
- Track guest lists, RSVPs, dietary preferences, seating, arrival flow, transport, hotel details and special requirements.
- Coordinate with venues, hotels, F&B; teams, AV teams, production vendors, security, photographers and support staff.
- Ensure event collaterals, signage, table cards, menus, badges, gifts and printed materials are ready before the event.
- Be present during events to manage on-ground execution, vendor coordination, guest flow and last-minute problem solving.
- Support post-event closure including invoice collection, vendor closure, photos, feedback, thank-you notes and learnings.
2. Vendor Management
- Identify, coordinate and manage vendors across events, gifting, printing, design production, logistics, photography, videography, hospitality and travel.
- Maintain a vendor database with contact details, scope, pricing, quality feedback, payment status and past engagement notes.
- Take quotations, compare options, negotiate basic commercials and present shortlisted options to the team.
- Ensure vendors receive clear briefs, timelines, specifications and delivery expectations.
- Track vendor deliverables and ensure all commitments are completed on time.
- Coordinate with finance for invoices, purchase orders, payment follow-ups and vendor closure.
3. Collaterals & Material Coordination
- Coordinate creation and delivery of all Griffin event and member collaterals.
- Work with the design team to ensure invites, agendas, speaker cards, room branding, table cards, gifting notes, welcome letters and other assets are created on time.
- Manage printing, proofing, packaging, dispatch and on-ground placement of all physical collaterals.
- Ensure all materials are aligned with Griffin s premium visual and experience standards.
- Maintain inventory of reusable Griffin assets such as branding materials, gifting items, stationery, packaging and event supplies.
4. Member & Guest Operations
- Maintain clean member and guest lists for each Griffin format.
- Support member onboarding operations including forms, data collection, welcome materials, coordination calls and internal handover.
- Track member preferences including dietary needs, city, travel details, assistant details, gifting preferences and special notes.
- Coordinate with members teams / EAs where required for travel, arrival, RSVP and schedule alignment.
- Ensure all member-facing operational communication is accurate, timely and polished.
- Support birthday, milestone, renewal, gifting and member ritual operations.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Griffin Club - Operations Associate (New Delhi)
🏢 Inc42 Media
📍 New Delhi