Roles and Responsibilities- Relationship Manager - Device Protection Plan

Your primary responsibilities will encompass:

You will play a pivotal role in facilitating the sales process of our Device Protection Plans through offline retailers and service centers across India.

Stakeholder Management:

Building and maintaining strong relationships with Brand HQ Team, offline retailers, service centers, promoters, and other key stakeholders to drive collaboration and achieve sales targets. Serving as the main point of contact for stakeholders, addressing enquiries, concerns, and providing ongoing support

Training :

Developing and delivering comprehensive training programs for retail shop owners, service center staff, and promoters on the features and benefits of our Device Protection Plans Ensuring that stakeholders are equipped with the necessary knowledge and skills to effectively promote and sell our plans to end consumer

Digital Engagement:

Engaging with stakeholders through digital channels such as WhatsApp, emails, and tele calls to provide product information, support, and updates. Utilizing digital marketing tools to create awareness, generate leads, and drive engagement with our Device Protection Plans Promoter and Retail Shop Owner Engagement:



Collaborating with promoters and retail shop owners to enhance mindshare and promote the advantages of our Device Protection Plans to consumers Organizing promotional activities and events to increase visibility and drive sales through offline channels

Reporting:

Maintaining accurate records of sales activities, training sessions, stakeholder interactions, and other relevant data. Generating reports and providing insights to management on sales performance, market trends, and opportunities for improvement

In Concise :

- This is a 100% B2B field sales role, focused on driving the sales and distribution of device protection solutions through retail channel partners .
- Collaborate with leading mobile brands such as Samsung, Apple, Nothing, and consumer appliance brands including Hitachi, Godrej, Haier, among others, to promote their Extended Warranty, Device Protection, and Device Insurance Plans.
- Build and maintain strong relationships with organized retail partners such as Croma, Reliance Digital, Vijay Sales, and other multi-brand retail outlets.
- Visit multiple retail stores daily within an assigned territory or region to ensure effective partner engagement, sales enablement, and plan activation.
- Conduct retailer training, resolve partner queries, monitor plan performance, and drive sales through regular market visits
- Ensure consistent execution of sales strategies, achieve assigned business targets, and maintain strong visibility across the allocated retail network

📌 Relationship Manager (Noida)
🏢 Solvy tech solutions
📍 Noida