- Identify, prospect, and onboard new customers for Cross Border Air Express services within an assigned territory
- Achieve monthly/quarterly volume and revenue targets for international air shipments
- Build and manage a strong sales pipeline through cold calling, field visits, referrals, and market mapping
- Understand customer shipping needs (destination countries, volumes, product categories) and pitch the right service solutions
- Coordinate with operations, customer service, and pricing teams to ensure smooth onboarding and service delivery
- Negotiate rates and contracts within approved pricing guidelines
- Track competitor activity, pricing, and market trends in the cross-border logistics space
- Maintain accurate records of leads, meetings, and conversions in CRM
- Ensure high customer satisfaction and retention through regular account reviews
- Resolve escalations related to billing, documentation,
or service delays in coordination with internal teams
Required Skills:
- Robust communication and interpersonal skills
- Proven track record in B2B/B2C field sales, preferably in logistics, courier, freight forwarding, or export-import services
- Basic understanding of international shipping/customs documentation is a plus
- Target-driven mindset with strong negotiation skills
- Ability to work independently and manage a territory
- Proficiency in MS Office/CRM tools
- Willingness to travel extensively within the assigned area
Eligibility:
- Experience: 2-6 years in frontline/field sales (logistics, courier, freight, export-import, or related industries preferred)
- Education: Any Graduate
- Other: Two-wheeler with valid driving license preferred (this is a field-intensive role)
📌 Business Development || Air Freight || Bangalore (Bengaluru)
🏢 Delhivery
📍 Bengaluru
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