Key Responsibilities

- Coordinate day-to-day Wipro delivery and client activities.
- Maintain integrated plan, milestones, dependencies, RAID log, decisions, and actions.
- Run governance meetings, agendas, minutes, decisions, and follow-ups.
- Track scope changes, resource changes, risks, and client dependencies.
- Coordinate onboarding, access, deliverables, financial tracking, utilization, and forecasting.
- Facilitate escalation and ensure consistent communication across teams.

Required Qualifications Experience

- 10+ years IT consulting or engagement/program management.
- Enterprise transformation coordination experience.
- Strong governance and client communication.

Preferred Experience

- Retail, consumer, loyalty, marketing, customer-data, privacy, or regulated enterprise experience.
- Experience in multi-vendor environments with client and third-party platform teams.
- Agile delivery and structured enterprise governance experience.

Key Deliverables / Outputs

- Role-specific deliverables are completed against agreed acceptance criteria and phase gates.
- Risks, dependencies, assumptions, and decisions are documented and escalated early.
- Implementation evidence and documentation are complete for testing, audit, release, and operational handover.
- Knowledge transfer is completed for Ross and Wipro operational teams.





Success Measures

- On-time delivery of assigned outcomes.
- Quality and compliance with approved Ross requirements.
- Early identification and resolution of blockers.
- Explicit documentation, traceability, and audit evidence.
- Effective collaboration across Wipro, Ross, and third-party teams.

Key Stakeholder Interfaces

- Ross business, privacy, marketing, technology, data, security, and program stakeholders.
- Wipro Delivery Head, Engagement Lead, Program Manager, Solution Architects, and engineering teams.
- Epsilon and other approved third-party platform teams.
- OneTrust/Ketch support or product teams where applicable.

Governance Working Model

- Participate in relevant daily stand-ups, sprint ceremonies, weekly delivery governance, and phase-gate reviews.
- Follow Ross and Wipro security, privacy, access, confidentiality, and delivery standards.
- Maintain role-specific documentation and evidence.
- Escalate blockers through the agreed Wipro-Ross governance path.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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