- Handle the day-to-day administration and overall clinic operations.
- Manage patient appointments, enquiries, and front-desk activities.
- Coordinate with doctors, staff, and patients to ensure smooth operations.
- Handle billing, cash collection, and basic records.
- Monitor staff attendance, schedules, and daily activities.
- Maintain clinic documents, reports, and inventory.
- Coordinate with vendors and manage clinic supplies and requirements.
- Ensure the clinic is maintained in a skilled and hygienic manner.
- Handle customer/patient concerns and ensure good patient experience.
- Prepare and share daily/weekly operational reports to management.
- Skills RequiredGood communication and interpersonal skills
- Basic computer knowledge
- Good coordination and organisational skills
- Ability to handle multiple tasks
- Customer/patient handling skills
- Previous experience in clinic/hospital/healthcare administration will be an advantage.