- Handle inbound and outbound calls with potential franchise customers.
- Explain franchise opportunities, investment details, business models, benefits, and processes clearly.
- Understand customer requirements, budget, location preferences, and business interests.
- Conduct follow-ups with interested leads through calls, WhatsApp, and meetings.
- Schedule and conduct franchise presentations or meetings with prospective customers.
- Handle customer queries and objections professionally.
- Build robust relationships with potential franchise partners.
- Maintain proper records of leads, follow-ups, and conversions.
- Coordinate with management and other departments during the franchise onboarding process.
- Achieve monthly sales and franchise conversion targets.
- Generate and maintain a healthy sales pipeline.
- Convert qualified leads into successful franchise deals.
- Required SkillsExcellent verbal communication and convincing skills.
- Must be confident while speaking with customers.
- Ability to explain business/franchise concepts in a simple and clear manner.
- Strong negotiation and objection-handling skills.
- Good follow-up and lead-conversion skills.
- Target-oriented and self-motivated.
- Professional attitude and good customer-handling skills.
- Basic knowledge of MS Office / CRM / WhatsApp communication.
Candidate Profile: We are looking for someone who:
- Is confident and comfortable talking to new customers.
- Can explain our franchise proposal without hesitation.
- Has the ability to convince and influence customers professionally.
- Is comfortable making multiple calls and doing regular follow-ups.
- Can work independently as well as with a sales team.
- Is focused on achieving sales targets.