Process Support Executive About VDart: Founded in 2007, VDart is a global technology, talent, and digital solutions company with over 4,000 employees across 14 countries. We help organizations accelerate growth through innovative workforce, technology, and digital transformation solutions. Overview: The Process Support Executive will be responsible for managing day-to-day process coordination and operational support activities to ensure business processes continue smoothly without impacting existing operations. The role will work closely with business, recruitment, operations, and technology teams to understand requirements, track issues, coordinate testing, support users, and drive process and system-related activities through to closure.
Roles and Responsibilities: Process & Operational Support
Manage day-to-day process support and operational coordination activities.
Coordinate with business, recruitment, operations, and technology teams to ensure smooth process execution.
Track open items, issues, dependencies, and action points, following up with stakeholders through closure.
Maintain process trackers, issue logs, action trackers, and supporting documentation.
Provide regular status updates on open items, process changes, and key activities.
Requirement Gathering & Documentation
Understand and document business/user requirements, process issues, and enhancement requests.
Coordinate with stakeholders to clarify requirements, identify gaps, and document expected outcomes.
Maintain process documents, requirement notes, process flows, and supporting documentation.
Communicate clear requirements and operational inputs to technology and application teams.
Application Support & Testing
Support users with process- and application-related queries and coordinate resolution with relevant teams.
Coordinate with technology teams on system issues, fixes, enhancements, and process-related changes.
Coordinate testing and UAT activities for system fixes and enhancements, including test scenarios, user feedback, and issue closure.




Track application issues and validate implemented fixes with relevant users and stakeholders.
Process Improvement & Change Coordination
Identify opportunities to improve processes, workflows, and operational practices.
Coordinate process improvements and system-related changes with business and technology teams.
Support implementation of process and system changes with minimal disruption to ongoing operations.
Monitor changes, document outcomes, and follow up on required actions.
Stakeholder Coordination & Reporting
Act as a key coordination point between business, recruitment, operations, and technology teams.
Communicate issues, dependencies, risks, and status updates clearly to relevant stakeholders.
Prepare regular status reports covering process support activities, open issues, testing, and enhancements.
Take ownership of assigned process support activities and ensure timely resolution and closure.
Location: Trichy (Onsite)
Position: Full-time employee
Required Experience: 1 - 3 Years of Experience
Shift: Night Shift
Required Qualifications:
1 3 years of experience in Process Support, Operations, Application Support, Project Coordination, Recruitment Operations, Business Operations, or a similar role.
Experience coordinating with multiple stakeholders across business, operations, recruitment, and technology teams.
Strong experience in issue tracking, follow-up, coordination, and closure management.
Ability to understand, document, and communicate business and user requirements.
Experience maintaining process trackers, issue logs, action trackers, status reports, and operational documentation.




Exposure to UAT, testing coordination, application enhancements, or system-related changes is preferred.
Basic understanding of business applications, technology processes, and system workflows.
Solid verbal and written English communication skills.
Strong documentation, analytical, organizational, and stakeholder management skills.
Ability to manage multiple activities, prioritize tasks, and follow up effectively until closure.
Proactive approach to identifying process gaps, operational issues, and improvement opportunities.
Ability to work effectively in a fast-paced, cross-functional environment.
Comfortable working in US business hours from India.

VDart: Digital Consulting & Staffing Solutions

VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. Digital consulting services, Digital consulting agency

Core Services:

- Digital consulting and transformation solutions
- Comprehensive staffing services (contract, temporary, permanent placements)
- Talent management and workforce solutions
- Technology implementation services

Key Industries: VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. VDart - Products, Competitors, Financials, Employees, Headquarters Locations

Notable Partnership: VDart Digital has been a consistently strong supplier for Toyota since 2017 Digital Transformation Consulting & Strategy Services | VDart Digital, demonstrating their capability in large-scale digital transformation projects.

With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.

📌 Process Support Executive (Tiruchirappalli)
🏢 VDart Software Services
📍 Tiruchirappalli