- Validating improvement scopes to understand AS IS and propose TO BE Process/solution
- Data analysis to evaluate the scope impact
- Drafting Business Requirement Documents (BRD) to review the IT
- Supporting IT Development team to support solution design
Responsibilities
- Validating improvement scopes to understand AS IS and propose TO BE Process/solution
- Data analysis to evaluate the scope impact
- Drafting Business Requirement Documents (BRD) to review the IT
- Supporting IT Development team to support solution design
Qualifications
3. Preferred Qualification: Cisco Experience
4. Domain Knowledge : Order Management & Supply Chain
5. Business Process : Deal Management, Quote to Cash, Invoicing, Logistics & Returns, Contract Management, Renewal, SW Subscription
6. Tool & Technology :
- Commerce Tool: CCW, CCW-R,CCW Sub UI (Must)
- Analytics & Reporting: SOWB, Connect Dot, SFDC, Disti WIPS, PSS, Service BO,IB Analytics (Good to have)
- Case Management :Pega, Customer Service Hub & Service Now (Valuable to have)
- Project Tracking Tools: Microsoft List & Jira (Good to have)