Credit Card Origination and Onboarding
Card Issuance and Activation
Card Management Systems
Credit Limit Management
Billing and Statements
Interest Calculation and Fee Processing
Rewards and Loyalty Programs
EMI Conversion and Balance Transfer
Merchant Acquiring and Payment Processing
Chargebacks and Dispute Management
Fraud Management and Risk Controls
Collections and Delinquency Management
Visa, Mastercard, RuPay ecosystem knowledge
Regulatory and Compliance requirements for Cards business
Required Skills:
Business Analysis and Requirement Gathering
BRD, FRD, User Stories, Use Cases
Process Mapping and Gap Analysis
Agile and Waterfall methodologies
Stakeholder Management
Data Analysis and Reporting
UAT Coordination and Support
Excellent Communication and Presentation Skills