Key Result Areas
Position : ABM- RETAIL

S.NO.DESIRED RESULTWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure

1Achieve the defined Disbursement Targets 55% of AchievementAnnexure 1

2Collection efficiency & Portfolio Quality20ED % and Bounce ResolutionAnnexure 2

3Team Management10Attrition & Incentive Earning of TeamAnnexure 3

4Process Orientation10Audit ScoreAnnexure 4

5Team Development5Average Mandays of Training per Team MemberAnnexure 5

Annexure - 1
Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)
% of Retail Target>120% of Retail Target(111 -120)% of Retail Target(100% - 110%) of Retail Target(90 -99)% of Retail Target<90% of Retail Target

Annexure - 2
Performance RatingRepayment % to be achieved
5 (Excellent)100% repayment achieved on all collection days during the review period
4 (Very Good)99.50 to 99.98% repayment achieved by end of every month during the review period
3 (Good)99% to 99.49% repayment achieved on any month during the review period




2 (Adequate)98% to 99% repayment achieved on any month during the review period
1 (Far below the expectation)Below 98% repayment achieved for any month during the review period

Annexure - 3
Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Positive)1
(Adequate)
Attrition %<10% Annualized Attrition11% - 15% Annualized Attrition16% - 25% Annualized Attrition26% -35% Annualized Attrition>35% Annualized Attrition
% of eligible employees earning incentive>75% of employees earned incentive>50%-75% of employees earned incentive35%-49% of employees earned incentive20-34% of employees earned incentive<20% of employees earned incentive

Annexure - 4
Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)
Audit Score>95%91 - 95%81-90%71-80%<71

Annexure - 5
Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)
Average Mandays of Training per Team Member>=32.5-2.992-2.491-1.99<1

Workflow

📌 Branch Manager - Retail (Western India)
🏢 equitas small finance bank
📍 Western India