Job Description

Position: Community Care Coordinator (CCC)

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Location: Haralur

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Role Overview :

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The Community Care Coordinator (CCC) is the primary point of connection between families, classrooms, and the centre leadership. This role ensures smooth day-to-day coordination of child care, parent communication, admissions support, transitions between programs (preschool ↔ daycare), and overall family experience at the centre. The CCC plays a critical role in creating a warm, responsive, and well-managed care ecosystem for children and parents.

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Key Responsibilities:

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Child & Family Coordination

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● Serve as the first point of contact for parents for daycare and care-related queries.

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● Support child transitions between age groups, programs, and routines.

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● Monitor daily attendance, arrivals, departures, and extended care schedules.

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● Ensure children’s care needs are communicated clearly to teachers and caregivers.

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Daycare Operations

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● Oversee smooth functioning of the daycare program (from 9:30 am onwards)

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● Coordinate staffing schedules for daycare, including handovers between teachers and caretakers.

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● Ensure compliance with child–adult ratios and safety protocols.

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● Track daycare enrolment

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Parent Communication

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● Maintain consistent, empathetic communication with parents.

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● Share daily updates, reminders, and care-related information.

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● Address parent concerns in coordination with the Centre Head and teaching team.

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● Support onboarding of new families into daycare and preschool programs.

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Centre Coordination

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● Work closely with teachers, housekeeping, security, and support staff.

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● Ensure readiness of shared spaces used for care (rest areas, washrooms, nap zones)

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● Coordinate meal times, nap schedules, and hygiene routines.

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● Support emergency response and escalation when required.

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Documentation & Records

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● Maintain accurate records for attendance, daycare usage, authorizations, and care notes

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● Ensure consent forms, emergency contacts, and medical information are up to date.

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● Support Centre Head with basic reports and operational tracking.

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Safety & Compliance

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● Ensure children are released only to authorized adults.

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● Follow child safety, health, and hygiene protocols strictly.

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● Coordinate with nurse/medical support (if applicable) and manage first-level incident documentation.

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Qualifications & Experience:

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Experience

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● 2–4 years of experience in childcare, preschool/daycare operations, school coordination, or family services.

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● Experience working directly with parents and young children is a plus.

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Key Skills & Attributes

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● Strong interpersonal and communication skills

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● Calm, caring, and solution-oriented approach.

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● Highly organized with attention to detail

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● Ability to multitask in a agile centre environment.

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● Comfort working closely with children, parents, and staff

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● Basic digital skills for records, communication, and reporting.

📌 Community Care Coordinator (Bengaluru)
🏢 Ekya Vana Early Years
📍 Bengaluru