Work Mode: In office · 6 days/week, rotational (including weekends)
Experience: 2–5 years
Type: Full-time, 8:00 am - 10:30 pm (9-hour rotational shift)
CTC Range : 3- 6.5 LPA
Role Overview
This role supports the water softener sales funnel by driving post-demo closures and managing end-to-end coordination. The Inside Sales Executive works closely with field sales, customer support, and operations to ensure qualified leads are converted and executed smoothly.
Key Responsibilities
- Convert Leads: Follow up after demos, handle objections, and close pending deals.
- Manage Post-Demo Communication: Be the SPOC until order confirmation & installation.
- Own CRM & Documentation: Update Odoo accurately, share quotations, and ensure billing/order confirmation.
- Manage Order-to-Installation: Coordinate with production, logistics, and installation teams to ensure timely fulfillment.
- Customer Success: Coordinate between the customer,
technical team & customer support to ensure 100% customer satisfaction.
Ideal Candidate Profile
- 2–5 years of experience in inside sales or business development, with a proven track record of closing deals (not just following up).
- Strong communication skills with high ownership, confident handling customer objections and driving decisions over phone and WhatsApp.
- Detail-oriented and process-driven; comfortable managing quotations, follow-ups, and CRM hygiene without constant supervision.
- Familiar with CRM tools (Odoo or similar); quick to learn systems and disciplined in updating lead status.
- Organized, proactive, and able to balance revenue targets with cross-functional coordination (production, logistics, installation).
- Comfortable being measured on closure rate, turnaround time, and customer experience.