Description

Job Title: Junior Program Manager/Technologist1

Location

Mumbai

Department

Program Management Office (PMO

Position Summary

We are seeking a highly motivated and detail-oriented Junior Enterprise Program Manager to support the planning, execution, and governance of enterprise-wide programs and projects. The ideal candidate should have hands-on experience working within Agile and Scrum environments, a solid understanding of Azure DevOps and Jira, and the ability to coordinate with cross-functional teams to ensure successful delivery of strategic initiatives.

This role is ideal for an emerging project or program management professional looking to grow within a dynamic and rapid-paced enterprise environment.

Key Responsibilities

Program & Project Coordination

- Support the planning, execution, tracking, and reporting of enterprise programs and initiatives.
- Assist Program Managers in managing project schedules, milestones, risks, dependencies, and deliverables.
- Coordinate across business, technology, and vendor teams to ensure alignment and timely execution.
- Facilitate project governance activities and maintain project documentation.

Agile Delivery Management

- Support Agile teams in the adoption and execution of Scrum and Agile best practices.
- Participate in Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Monitor sprint progress and track delivery metrics.
- Assist in backlog refinement and prioritization activities.

Azure DevOps & Jira Administration

- Maintain project boards, work items, epics, features, stories, and tasks in Azure DevOps and Jira.
- Generate and distribute project dashboards and progress reports.
- Ensure accurate tracking of project status, dependencies, issues, and risks.
- Support workflow configuration and process improvements within project management tools.

Stakeholder Management

- Prepare status updates, presentations, and executive summaries.
- Facilitate communication between stakeholders, project teams, and leadership.




- Escalate risks and issues appropriately while recommending mitigation actions.

Reporting & Governance

- Track key program metrics and KPIs.
- Assist in preparing governance materials for steering committees and leadership reviews.
- Support ongoing process improvement initiatives within the PMO.

Required Qualifications

- Bachelor's degree in business administration, Information Technology, Engineering, or a related field.
- 2-5 years of experience in Program Management, Project Management, PMO, Agile Delivery, or related roles.
- Working knowledge of Agile methodologies, including Scrum and Kanban.
- Hands-on experience using Azure DevOps and Jira for project tracking and delivery management.
- Understanding of project management principles, lifecycle management, and governance frameworks.
- Experience coordinating multiple workstreams and stakeholders.

Preferred Qualifications

- Scrum Master certification (CSM, PSM, or equivalent).
- Agile certification (SAFe, PMI-ACP, or equivalent).
- CAPM, PMP, or Project Management certification preferred.
- Experience supporting enterprise-scale technology transformation programs.
- Familiarity with Microsoft Project, Power BI, Confluence, and Microsoft Office Suite.

Key Skills & Competencies

Technical Skills

- Agile & Scrum Methodologies
- Azure DevOps
- Jira
- Project Planning & Tracking
- Reporting & Dashboard Creation

Soft Skills

- Strong communication and presentation skills
- Excellent organizational and multitasking abilities
- Critical thinking and problem-solving capability
- Attention to detail
- Team collaboration and relationship management
- Ability to work in a fast-paced enterprise environment

Responsibilities

- Lead and manage complex technical programs,



ensuring timely delivery and meeting defined objectives.
- Coordinate and collaborate with cross-functional teams, including IT, operations, and business units, to align program goals and strategies.
- Develop and maintain comprehensive program plans, including resource allocation, timelines, and risk management strategies.
- Monitor and report on program progress, identifying potential issues and implementing corrective actions as needed.
- Ensure effective communication and knowledge sharing among team members and stakeholders, fostering a cooperative setting.
- Conduct regular program reviews and provide insights and recommendations for continuous improvement.
- Establish and maintain solid relationships with internal and external partners, fostering a culture of collaboration.
- Stay updated with industry trends and best practices in program management, incorporating innovative approaches.
- Mentor and guide junior program management professionals, fostering their professional growth and development.

Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in program management, with a focus on support services or a similar domain.
- Strong leadership and communication skills, with the ability to influence and collaborate effectively.
- Excellent project management skills, including the ability to prioritize tasks, manage resources, and meet deadlines.
- Proficiency in using program management tools and methodologies, such as Agile or Scrum.
- Experience in working with diverse teams and stakeholders, fostering a positive and inclusive work environment.
- Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
- Familiarity with banking industry regulations and compliance requirements is preferred.
- Strong problem-solving skills and the ability to think critically and creatively.
- Willingness to learn and adapt to new technologies and industry trends.

📌 Technical Program Management II-SUPPORT SERVICES-CTO - Support services (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai