JOB DESCRIPTION

Job Title: General Manager – Karnataka

Location: Bangalore

Department: Sales & Marketing

Reporting To: Director

Role Objective

The General Manager – Karnataka will be responsible for end-to-end regional business growth, with primary ownership of revenue, project closures, collections, sales pipeline, and team performance across Karnataka.

The role requires strong leadership in sports infrastructure project sales, strategic client management, deal negotiation, CRM discipline, and cross-functional coordination to ensure business targets are achieved from lead generation through project closure and payment collection.

Key Responsibilities1. Regional Sales & Revenue Ownership

- Own and achieve monthly, quarterly, and annual revenue targets for Karnataka.
- Develop and maintain a strong and healthy regional sales pipeline.
- Identify new business opportunities, markets, channels, and key accounts.
- Drive sustainable revenue growth through new client acquisition, repeat business, and referrals.
- Take complete ownership of regional sales performance and business outcomes.

2. Project Closures & Commercial Ownership
- Take complete ownership of the end-to-end sales closure process.
- Lead client negotiations, commercial discussions, pricing, and contract finalization.
- Improve Lead → Site Visit → Proposal → Negotiation → Closure conversion ratios.
- Personally drive and close high-value projects ranging from ₹2 Lakhs to ₹1 Cr+.
- Ensure every qualified opportunity has a transparent closure strategy, expected closure date, and next action.
- Monitor stalled and high-value opportunities and intervene wherever required.

3. Sports Infrastructure Project Sales

Drive consultative and solution-based sales for:

- Box Cricket Arenas
- Football Turfs
- Pickleball Courts
- Basketball Courts – Indoor & Outdoor
- Badminton Courts
- Volleyball / Beach Volleyball
- Multi-Sport Facilities
- Other sports infrastructure projects

Manage the complete sales cycle:

Lead → Qualification → Site Visit → Requirement Understanding → BOQ → Proposal → Negotiation → Closure → Handover

4. Target Planning & Performance Management

- Convert regional business targets into team-wise and individual sales targets.
- Establish clear daily, weekly, and monthly activity expectations.
- Monitor team performance against:
- Revenue
- Closures
- Site Visits
- Client Meetings
- Proposals
- Conversion Ratio
- Collections
- Identify underperforming team members and implement corrective action plans.
- Drive a target-driven, accountable, and performance-oriented sales culture.

5. Collections & Payment Ownership
- Take ownership of collections along with sales closures.
- Ensure payments are collected as per agreed project milestones.
- Track all outstanding and overdue payments.
- Coordinate with Accounts,



Execution, and clients to resolve payment delays.
- Ensure sales commitments and commercial terms are aligned with collection timelines.
- Minimize overdue receivables and improve regional collection efficiency.

6. CRM & Sales Pipeline Management
- Ensure 100% CRM adoption and discipline across the sales team.
- Ensure all leads, opportunities, site visits, proposals, negotiations, closures, and collections are updated accurately and on time.
- Monitor:
- Lead aging
- Follow-up status
- Opportunity value
- Expected closure dates
- Pipeline movement
- Lost opportunities
- Conversion ratios
- Conduct regular CRM and pipeline review meetings.
- Ensure sales forecasts are based on accurate and current CRM data.
- Prepare and review daily, weekly, and monthly MIS reports.

7. Team Leadership & Management
- Lead and manage the Field Sales and Telesales teams across Karnataka.
- Set clear targets, responsibilities, and performance expectations.
- Monitor:
- Client meetings
- Site visits
- Lead follow-ups
- Proposal submissions
- Negotiations
- Closures
- Collections
- Coach team members on prospecting, client handling, negotiation, and closure techniques.
- Review individual performance and take corrective measures where required.
- Build a high-performance sales team capable of independently managing the Karnataka market.

8. Cross-Functional Coordination

Work closely with:

Engineering Team

- BOQ preparation
- Technical feasibility
- Project requirements
- Technical clarifications

Procurement Team

- Costing
- Material availability
- Procurement timelines

Execution Team

- Project handover
- Execution timelines
- Client commitments
- Project completion

Accounts Team

- Billing
- Payment follow-up
- Outstanding tracking
- Collections

Ensure smooth coordination across:

Sales → Engineering → Procurement → Execution → Completion → Collections

9. Client & Key Account Management

- Develop strong relationships with key decision-makers, institutional clients, developers, schools, colleges, corporates, sports facilities, and other potential customers.
- Personally manage strategic and high-value accounts.
- Lead resolution of major client escalations.
- Ensure a professional and consistent client experience throughout the sales cycle.
- Generate repeat business, referrals, and long-term accounts.

10. Market Development
- Identify emerging opportunities across Karnataka.
- Develop relationships with:




- Builders & Developers
- Schools & Colleges
- Corporate Organizations
- Sports Academies
- Clubs & Resorts
- Government / Institutional Bodies
- Franchise & Commercial Operators
- Monitor competitor activity, pricing trends, and market opportunities.
- Develop strategies to increase the company‘s regional market presence.

11. Reporting & Business Reviews

Submit and review regular business reports with the Director covering:

- Revenue vs Target
- Pipeline Value
- Expected Closures
- Actual Closures
- Conversion Ratio
- Site Visits
- Proposal Value
- Collections
- Outstanding Payments
- Team Performance
- Lead Aging
- Lost Opportunities
- Regional Business Forecast

Conduct structured weekly and monthly performance reviews and present clear action plans for gaps against targets.

Key RequirementsExperience

- 8–12 years of experience in B2B, project, infrastructure, construction, real estate, or related sales.
- Strong experience in project sales and high-value deal closures.
- Proven experience in regional/team management.
- Strong exposure to revenue ownership and collection management.
- Experience in sports infrastructure, construction, or allied industries will be preferred.

Core Skills
- Strong sales closure and negotiation skills
- Regional business development
- Revenue and target management
- High-value project sales
- CRM and pipeline management
- Collection and commercial management
- Team leadership and performance management
- Client relationship management
- Business forecasting and MIS
- Strong communication and presentation skills
- Cross-functional coordination

Key Performance Indicators (KPIs)

KPI Key Measure Revenue Achievement Actual Revenue vs Target Project Closures Number & Value of Projects Closed Conversion Ratio Lead → Closure Pipeline Strength Qualified Pipeline vs Target Collection Efficiency Collection vs Billing / Due Amount Outstanding Payments Reduction in Overdues Team Performance Team Target vs Achievement CRM Discipline Accuracy & Timeliness of CRM Updates Client Acquisition New Accounts / Projects Repeat Business Repeat & Referral Revenue

Role Expectations

- Highly target-driven and closure-focused leadership role.
- Full ownership of regional revenue, closures, and collections.
- Strong focus on converting pipeline into actual business.
- Expected to actively participate in field visits, client meetings, negotiations, and high-value closures.
- Must maintain strict CRM-driven sales discipline.
- Expected to identify performance gaps quickly and take corrective action.
- Should operate with strong commercial ownership, accountability, and decision-making ability.
- Success will be measured primarily by revenue generated, projects closed, collections achieved, and overall team performance.

📌 General Manager Sales- Karnataka (Bengaluru)
🏢 4K Sports Infra Private
📍 Bengaluru