Job Description

Job Overview

n

While our consultants are the face of the brand, you ensure the entire ecosystem functions flawlessly to deliver an elite, tailored customer shopping experience.

n

Key Responsibilities

n

· Team Leadership & Sales Drive: Lead, mentor, and motivate the showroom sales team to meet or exceed premium sales targets through consultative selling and upselling.

n

· Elevated Client Experience: Oversee client interactions on the floor to guarantee excellent customer service. Step in as a strategic partner for high-stakes consultations.

n

· Showroom & Visual Excellence: Take ultimate accountability for maintaining an immaculate showroom layout. Ensure all displays strictly align with our premium visual merchandising standards.

n

· Knowledge Cultivation: Conduct continuous training to ensure the team masters product heritage, materials, and design stories.

n

· Daily Operations & VIP Relations: Manage day-to-day floor operations, scheduling, and inventory curation. Cultivate and maintain long-term relationships with premier architects, designers, and High-Net-Worth Individuals (HNWIs).

n

Additional Responsibilities

n

· Provide design consultation to customers, architects, interior designers, stylists and project managers.

n





· Understand client requirements, space planning and recommend suitable lighting solutions.

n

· Bridge customer needs with bespoke/custom lighting design capabilities.

n

· Coordinate meetings with design and project teams for custom projects.

n

· Use architectural understanding (space, ceiling heights, wall applications, ergonomics) during consultations.

n

· Build relationships with architects, hospitality, corporate and institutional clients.

n

· Support flagship store revenue growth through consultative selling.

n

· Manage VM, stock audits, Excel reporting, sales targets and floor operations.

n

Qualifications and Skills

n

· Experience: 4+ years of experience in luxury retail, high-end hospitality, interiors or fine arts, with at least 1–2 years in a supervisory or leadership capacity. Extensive experience directly serving and managing relationships with High-Net-Worth Individuals (HNWIs) is highly preferred.

n

· Education: A Bachelor’s degree or Diploma in Interior Design, Architecture, Fine Arts, or a related field is considered a solid asset.

n

· Communication: Articulate verbal and written communication skills a polished presence.

📌 Showroom Floor Manager (Bengaluru)
🏢 OORJAA
📍 Bengaluru