Company Description - Xponic Experiences is an experiential marketing agency that crafts immersive brand stories through events, on-ground activations, sponsorships, and MICE (Meetings, Incentives, Conferences & Exhibitions). The team combines creative storytelling with strategic execution to help brands connect with audiences in meaningful, high-impact ways. With a 360-degree marketing approach, Xponic delivers solutions ranging from brand revamps and corporate events to hyper-local activations and lifestyle experiences. Data-driven insights, seamless event management, and cutting-edge technology support every project. The company is headquartered in Gurugram, India and works with brands seeking standout engagement and long-term impact.
Role Description-
The Client Servicing Manager (Events & BTL Activations) is a full-time, on-site role based in Gurugram. This role is responsible for managing client accounts, understanding brand objectives, and translating them into effective event concepts and BTL activation plans. Day-to-day work includes coordinating with internal creative, production, and operations teams, overseeing project timelines and budgets, and ensuring smooth execution of events and activations. The role involves preparing proposals and presentations, managing approvals, handling vendor coordination,



and maintaining consistent communication with clients. The Client Servicing Manager also monitors campaign performance, gathers feedback, and recommends improvements to enhance client satisfaction and long-term partnerships.
Qualifications -
Candidates should possess robust Client Services and Client Relations skills to manage accounts, build trust, and maintain long-term partnerships.
Candidates should possess a focus on Customer Satisfaction and Customer Service to ensure high-quality delivery and responsive issue resolution.
Candidates should possess excellent Communication skills for clear coordination with clients, internal teams, and external partners.
Minimum 4 year of experience in event management, experiential marketing, or BTL activations, including end-to-end project handling
Ability to manage multiple projects, timelines, and budgets in a fast-paced environment.
Strong presentation, negotiation, and stakeholder management capabilities.
Proficiency in basic office and project management tools; familiarity with event tech platforms is an advantage.
Graduate degree in Marketing, Business, Communications, or a related field; relevant industry experience may be considered in lieu of formal education.

📌 Client Servicing Manager (Events & BTL Activations) (Gurugram)
🏢 Xponic Experiences
📍 Gurugram