Explain DDC’s products and services in a skilled manner via email, text message, or
chat.
Timely communication with US teams via email, chat, and/or ticketing systems.
Follow DDC procedures and guidelines to ensure that DDC’s services are offered in a
Two (2) years’ experience in customer service, preferably in contact center environment.
Able to speak, write, and read English fluently, ensuring clear communication and proper
Effective communication via phone, email, chat, and ticketing systems including proper tone
Basic technical troubleshooting skills when supporting technical aspects of customer needs.
Flexibility in handling shifts that cover US business hours.
📌 Customer Experience Assistant (Full Time and Part Time) (Chennai)
🏢 Wenger and Watson
📍 Chennai
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