Job Description

We are Hiring | Customer Support Executive - Work from Home

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Location - Mohali (WFH)

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Shift - Rotational Shift (Including Night Shifts)

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Working Days - 5 days working | 2 rotational week-offs

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Qualification - HSC & Graduate (Freshers + Experience)

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Budget- Up to 18k ctc

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Immediate Joiners preferred!

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Please note: Candidate needs to have their own system/laptop handy with them and should follow the system check criteria mentioned below-

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- System: Core i5 8th Gen or above, 8GB RAM
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- Windows - 10 and above
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- Camera: Mandatory
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- Internet Speed: Minimum 20 Mbps (Uploading & Downloading)
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- Headset: Compatible USB headset with noise cancellation
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- Suggested Brand: Big Passport (available online at reasonable prices)
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- UPS: Mandatory - Minimum 2 Hrs.
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- EDR Installation: Mandatory
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Roles & Responsibilities:

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- Handle customer queries on calls (international customers).

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- Deliver accurate information, solve queries and ensure customer satisfaction.

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- Escalate issues when required.

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- Maintain high-quality service standards in all interactions.

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- Follow process guidelines and meet performance metrics

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(Domain Knowledge - BPO Voice/International Process/ Customer Service)

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Communication - Fluent English Communication skills

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Interested candidates can connect with HR for further details-

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HR Simran

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Contact: (phone hidden)

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Email: [email protected]

📌 Customer Service Representative (Maharashtra)
🏢 TP
📍 Maharashtra