Makoba Pvt Ltd Location: Chennai - Work from Office
Website:
Makoba is India’s largest online store for luxury pens and fine writing instruments, representing top global brands like Montblanc, Namiki, Leonardo, Pilot, Lamy, Visconti, and more. With a passionate focus on customer experience and product knowledge, we aim to deliver joy with every writing instrument we sell.
We are looking for a dynamic and persuasive Sales Specialist – Luxury Pens to join our enthusiastic team. You will play a key role in converting online leads into happy customers, nurturing client relationships, and ensuring a seamless post-purchase experience.
Call and engage with online clients who visit
Send Google review links post-delivery and collect customer feedback
Maintain client records and call status using CRM tools
Coordinate with the packing and logistics team to ensure timely dispatches
Contribute ideas to improve the overall online sales experience




Be an energetic, committed member of India’s largest online pen store
Excellent spoken and written communication skills (English & Hindi preferred)
Prior experience in telesales, e-commerce, or customer support is a plus
Strong follow-up and relationship-building abilities
Proficiency in basic computer operations and CRM tools
Passionate, proactive, and willing to grow with the brand
Be part of a premium brand with global clientele
Friendly, performance-driven work culture
Training on luxury pens and customer interaction skills
Employee discounts and incentive-based rewards
Employment Type: Full time
Work Location: Chennai (Work from Office)
Job Types: Full-time, Permanent
Cell phone reimbursement
Paid time off

📌 Hiring: Packaging Sales Executive (Permanent) (India)
🏢 Makoba - India
📍 India