Client Solutions Manager, Tiktok (India)

Client Solutions Manager, Tiktok (India)

29 Aug
|
The Nimble Labs
|
India

29 Aug

The Nimble Labs

India

Remote: Hybrid

About The Nimble LabsThe Nimble Labs sits between international advertisers and the platforms where their revenue is made: TikTok, Meta and Google. We give brands and performance advertisers access, terms and support that a standard agency relationship doesn't offer. Our Client Solutions team turns commercial commitments into delivered results, working hand in hand with Client Partners to protect and grow every account's spend.About the jobGetting a client onto TikTok is the easy part. Keeping them scaling isn't.TikTok is where a large share of our momentum has come from. We've brought advertisers onto the platform across performance, branding and app verticals, in markets and categories where access isn't automatic. Our clients scale fast and they expect the operational side to hold up while they do it. That's this role.This role is entirely export-focused. You'll be based in India, but every account targets global markets outside India, including the US, Europe, MENA, SEA and LATAM. Your portfolio is international advertisers and Indian exporters selling to the world.You will be the single operational owner of our TikTok market, working alongside its Client Partner. The revenue the CP signs is only real once you deliver it: you own the operational health, campaign performance and growth of our TikTok portfolio across non-India global markets.What You Will Be DoingOwn the day-to-day relationship with a portfolio of international TikTok advertisers and become the person they call first.Manage onboarding end to end: account setup, access, verification and anything else standing between the client and live spend.Monitor performance and spend across accounts, flagging risks early and following through on them.Protect and grow each account's revenue: optimize what's live, and bring the client a clear,



numbers-backed case whenever spend should go up.Make clients better at the platform than they were last quarter, because sharper accounts spend more, for longer.Work directly with our TikTok partner contacts on support requests and escalations, and feed platform insights back to the team.Lead reporting and performance conversations with clients, providing actionable insight through quantitative and qualitative analysis.Keep account records, assets, data and reporting clean enough that any revenue conversation can start from them.Partner closely with your Client Partner counterpart to keep delivery aligned with what was agreed commercially.What Will Make You Successful In This RoleTikTok Academy certification (e.G., TikTok Media Buying Certification) is required. Candidates without current certification will be expected to obtain it within their first 60 days; we sponsor the process.Minimum 3+ years in client success, account management, partnerships or another client-facing role in digital advertising.Hands-on experience managing TikTok campaigns targeting international markets (US, EU, MENA, SEA or LATAM). India-market-only experience won't translate here, since TikTok isn't an advertising channel in India.Hands-on familiarity with TikTok Ads Manager: campaign structures, events and account setup.You can read performance data and turn it into a recommendation the client will act on.You can run complex, multi-stakeholder client relationships, work through disagreement,



and land decisions that unlock spend.Proactive by default, and comfortable owning problems that don't have a clean owner.Excellent communication skills in English across regions and time zones.Experience with app install advertisers, gaming, e-commerce or other fast-moving and non-traditional verticals is an advantage.Life at The Nimble LabsWe are a small, senior team spread across markets and time zones, and we run on four things:Ownership, not oversight. You run your own book. Nobody checks in for permission, and your results are visible: to clients, to the team, and to you.Directness. We say what we mean, we answer quickly, and we'd rather have a hard conversation early than a polite one too late.Move when the market moves. This industry changes faster than most people can keep up with. We treat that as the interesting part, and the people who spot the shift first are the ones who win the budget.One number, two owners. Every market has a CP and a CSM behind the same revenue line. We back each other, because neither of us hits the number alone.What We OfferA defined platform market that is yours to build: one owner, full accountabilityDirect access to platform partner teams at TikTok, Meta and GoogleCertification and training support: we fund and expect continuous platform accreditationGrowth opportunities through mentorship and hands-on exposure to global marketsFlexible hybrid working from Mumbai, Bengaluru, New Delhi or HyderabadFlat structure, fast decisions, and impact you can see within your first quarterIf you want accounts you actually own rather than tickets you process, this is the role.SetupHybrid, based in Mumbai, Bengaluru, New Delhi or Hyderabad. Working hours adaptable to cover international clients.

📌 Client Solutions Manager, Tiktok (India)
🏢 The Nimble Labs
📍 India

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