Role SummaryWe are seeking an experienced and strategic Head of Finance & Accounting (F&A;) Practice to lead and expand our global F&A; services. This senior leadership role is responsible for end-to-end service delivery, client relationship management, P&L; ownership, people development, and digitaltransformation across the F&A; portfolio. The ideal candidate will have deep domain expertise inProcure to Pay (P2P), Accounts Payable (AP), Accounts Receivable (AR), Record to Report (R2R) andOrder to Cash (O2C) processes, with a strong focus on performance, profitability, and innovation.Key Responsibilities:Service Delivery & OperationsLead and ensure flawless delivery of F&A; services across clients, meeting all contractual SLAsand KPIs.Oversee and drive excellence in key processes:a. Procure to Pay (P2P) – requisitioning, procurement, vendor onboarding, invoicehandling, paymentsb. Accounts Payable (AP) – invoice processing, exception handling, vendor managementc. Accounts Receivable (AR) – billing, collections, dispute resolution, cash applicationd. Record to Report (R2R) – journal entries, reconciliations, month-end close, financial reporting.e. Order to Cash (O2C) – order entry, credit checks, invoicing, collections, dispute resolutionLeverage shared services and global delivery centers to drive efficiency and scalability.Drive automation and digitization to enhance process throughput, accuracy, and turnaroundtimes.Client Relationship & Growth• Act as the strategic partner and advisor to clients, ensuring high satisfaction and trust.• Own and improve the Net Promoter Score (NPS) across the F&A; client base.• Partner with business development, pre-sales, and solutioning teams to support pursuits and grow accounts through upselling and cross-selling.P&L; and Business Management• Full ownership of P&L; for the F&A; practice, ensuring revenue growth, cost control,



and margin improvement.• Identify levers for operational cost optimization and process re-engineering.• Align delivery performance with strategic business goals and market expectations.People Leadership• Manage a large, global team of F&A; professionals.• Drive strategies for hiring, onboarding, retention, performance management, and succession planning.• Champion continuous learning, capability building, and upskilling/reskilling to future-prooftalent.Transformation & Innovation• Lead business transformation initiatives using Lean Six Sigma, automation, RPA, AI, andanalytics.• Establish Centers of Excellence (CoEs) and best practices for each F&A; process tower.• Foster a culture of innovation, accountability, and value creation.Collaboration & Governance• Work closely with cross-functional teams – HR, Legal, Compliance, IT, Finance – toensure holistic governance and execution.• Maintain rigorous compliance, audit-readiness, and risk management standards.Key Requirements• 15–20 years of extensive experience in F&A; Outsourcing/Shared Services, with 5+ years in aleadership role.• Proven expertise in:1. Procure to Pay (P2P) and Accounts Payable (AP)2. Accounts Receivable (AR) and Order to Cash (O2C)3. Record to Report (R2R) and financial reporting• Hands-on experience in driving global operations, client relationships, P&L; management, and business transformation.• Strong understanding of ERP platforms (SAP, Oracle, Workday), workflow tools, and automation frameworks.• Exceptional stakeholder management, communication, and leadership skills.• Demonstrated success in delivering value-added services and operational excellence.Preferred Qualifications• CA / CPA / MBA (Finance) / ICWA• Certifications in Lean Six Sigma, PMP, or digital transformation (preferred)Why Join Us?• Opportunity to shape the strategic direction of a leading organization.• Work in a dynamic and fast-paced workplace.• Competitive compensation package and benefits.• A collaborative and innovative corporate culture

📌 AVP F&A Operations (Vasanth Nagar)
🏢 Digitide
📍 Vasanth Nagar