Animaker is looking for an energetic and ambitious Account Manager or Customer Success Manager .As a fast-paced startup with revolutionary, innovative solutions in the visual content creation space, we aim to create a difference and delight our customers. with 100’s being Fortune 500 companies like Walmart, Ford, Dell, GSK, Varian Medical, Google, Unilever etc. 2-4 yrs of Proven Software Sales Success in exceeding your monthly and annual Team Sales Quota ~ Solid experience in Upselling & Renewal ~ Strong experience in the Europe Markets ~ Experience in developing frameworks and playbooks to retain customers and improved customer success ~ Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives Research & identify key client requirements within the accounts and suggest solutions that answer clients' needs and wants ~ Experience delivering client-focused solutions to customer needs ~ Proven ability to juggle multiple account management projects at a time,



while maintaining sharp attention to detail Meet monthly and quarterly Up-Sell & Renewal opportunity generation consistent with sales targets Develop a growth strategy focused both on financial gain and customer satisfaction Building credible and long-lasting relationships with existing clients for recurring business Retain and grow revenue on the existing book of business, manage customer life cycle, customer contract renewals, increase footprint within the business, forecast, and reduce churn Lead customers to develop focused success metrics directly tied to results from Animaker product that prove relevant ROI that impacts key business objectives Collaborate with engineering, product, and support teams to ensure customer issues appropriately prioritized and resolved, while ensuring customers are always kept informed throughout the process Gather feedback from customers and help influence product development by advocating for key features with product and engineering teams Help develop and iterate on processes, documentation, and resources

📌 CSM Manager (Chennai)
🏢 Animaker
📍 Chennai