Admissions Counsellor / Admissions Manager
Location: Delhi NCR (preferred)
Job Type: Full-time, permanent
Working Hours: 9:30 AM to 6:30 PM
Experience: 5+ years
Industry: Education / Training
Role Category: Admissions, Sales, Student Counselling
Education: Any Graduate

Role Summary
Our school helps students and working professionals become job-ready in Machine Learning (ML) and Artificial Intelligence (AI), while also supporting companies in upskilling their existing employees instead of spending more time and money on firing, rehiring and training new people.
We are looking for an experienced Admissions Counsellor / Admissions Manager who can speak with potential students, understand their career goals and guide them into becoming an admission.
This is a sales-focused admissions role. The candidate must be comfortable with sourcing leads, speaking with adult learners, explaining programme benefits, following up regularly and closing admissions.
The right person should have strong communication skills, business fluent English and the ability to work closely with marketing and sales teams, both internal and external.

Key Responsibilities

Lead Sourcing and Outreach
Source potential students through calls, databases, referrals, digital campaigns and other channels.
Contact working professionals and adult learners who may be interested in upskilling.
Follow up with leads generated through marketing campaigns.
Maintain a strong pipeline of interested candidates.
Track lead status and next steps carefully.

Student Counselling and Conversion
Speak with potential students to understand their background, career goals and learning needs.
Explain the school’s programmes, certifications, learning outcomes and career relevance.




Help candidates choose the right programme based on their goals.
Address questions related to fees, programme structure, duration and outcomes.
Convert interested candidates into enrolled students.

Sales and Follow-Up
Manage the full admissions process from first conversation to final enrolment.
Follow up consistently with interested candidates through phone, WhatsApp, email and other channels.
Handle objections professionally and patiently.
Meet admissions and enrolment targets.
Maintain discipline in daily calling, follow-up and reporting.

Coordination with Marketing and Sales Teams
Work closely with internal marketing and sales teams to improve lead quality and conversion.
Coordinate with external marketing or sales partners where required.
Share feedback on lead quality, common objections and student interests.
Support campaigns by providing practical admissions insights.
Ensure transparent communication between admissions, marketing and management teams.

Documentation and Reporting
Maintain accurate records of leads, conversations, follow-ups and admissions status.
Update trackers, CRM systems or Google Sheets regularly.
Prepare simple reports on leads, conversions and admissions progress.
Keep all student information organised and confidential.
Ensure timely reporting to management.

Required Skills




Prior experience in admissions, education sales, counselling or inside sales.
Business fluent English, both spoken and written.
Strong communication and persuasion skills.
Comfortable speaking with adults and working professionals.
Ability to explain programmes clearly and confidently.
Good follow-up discipline and sales closing ability.
Comfortable using Google Sheets, CRM tools, WhatsApp, email and calling platforms.
Able to work with internal and external marketing and sales teams.

Desired Qualities
Confident, professional and target-oriented.
Patient, persistent and comfortable with repeated follow-ups.
Strong listener who can understand learner needs.
Able to build trust with adult learners and working professionals.
Comfortable handling questions, hesitation and objections.
Organised and reliable in daily execution.
Interested in education, career development and professional upskilling.

Prior experience in any of the following areas will be preferred:
Admissions counselling
Education sales
Inside sales
EdTech sales
Training programme sales
Career counselling
Professional certification sales
B2C sales for adult learners or working professionals

Success in This Role
The candidate will be successful if they can:
Build a strong pipeline of potential students.
Speak confidently with adult learners and working professionals.
Convert interested candidates into enrolled students.
Follow up consistently and professionally.
Work smoothly with marketing and sales teams.
Maintain accurate lead and admissions records.
Meet admissions targets with ownership and discipline.

📌 Senior Admissions Coordinator (New Delhi)
🏢 Epsilon Executive Education
📍 New Delhi