Job Description

Location: Ghansoli, Navi Mumbai

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Experience: 15+ Years

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Employment Type: Full-Time

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Industry: Banking / Financial Services / Quality Engineering

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About the Role

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We are looking for an accomplished Delivery Manager – QA & Testing with strong experience in the Banking and Financial Services (BFSI) domain.

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The role will be responsible for managing large-scale QA and testing delivery across banking and digital transformation programs, driving quality governance, stakeholder management, resource planning, managed services delivery, and continuous improvement.

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The ideal candidate will have strong exposure to Digital Banking, Core Banking, Payments, Lending and/or Wealth Management , along with experience managing large distributed QA teams and enterprise-level testing engagements.

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Key Responsibilities

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- Own end-to-end QA and Testing delivery across multiple Banking and Digital Banking programs.
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- Define and implement enterprise QA and Test Strategies aligned with business objectives.
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- Manage large-scale managed services and SLA-driven testing engagements.
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- Own test planning, estimation, resource planning, staffing, budgeting, forecasting and delivery governance.
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- Lead Functional, SIT, UAT, API, Integration, Automation, Performance and Non-Functional Testing programs.
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- Drive adoption of Test Automation and Quality Engineering practices across enterprise programs.
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- Establish quality gates across Agile, DevOps and CI/CD environments.
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- Manage executive reporting, governance reviews, steering committee updates and quality forums.
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- Lead stakeholder and vendor communication across business, technology and program teams.
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- Drive defect triage, risk reviews, RCA and release sign-offs.
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- Lead and mentor distributed QA/testing teams of approximately 40–60+ members.
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- Drive capability building, succession planning and continuous improvement within QA functions.
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Key Requirements

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- 15+ years of experience in QA, Testing or Quality Engineering.
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- 5+ years in a Delivery Manager, QA Head, Test Manager or equivalent leadership role.
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- Strong experience managing large-scale QA/testing delivery and managed services engagements.
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- Proven experience managing distributed teams of 40–60+ members across multiple locations.
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- Solid BFSI/Banking domain experience.
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- Hands-on understanding of Digital Banking, Core Banking, Payments, Lending and/or Wealth Management .
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- Strong understanding of banking processes, digital channels, APIs, integrations and enterprise banking transformation.
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- Experience with enterprise test strategy, quality governance, automation, API/integration testing and release governance.
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- Strong stakeholder management, executive communication and delivery governance skills.
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- Exposure to Agile, DevOps, CI/CD and Quality Engineering practices.
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Preferred Skills

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Experience with tools such as Jira, Xray, Azure DevOps, Jenkins, GitHub, Playwright, Katalon Studio, Postman/Newman and SQL would be advantageous.

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Exposure to AI-driven Quality Engineering and Intelligent Test Automation will be an added advantage.

📌 Delivery Manager - QA & Testing (Mumbai)
🏢 Adept Global
📍 Mumbai