Lead- Cross Sell and Experience (Gurugram)

Lead- Cross Sell and Experience (Gurugram)

29 Aug
|
Airtel
|
Gurugram

29 Aug

Airtel

Gurugram

Love solving for the consumer? Obsessed with growth? Think there’s always a smarter way to do things?
Come build the next big One Airtel / Black growth story with us.
✅ Own the One Airtel / Black NADS charter across bundling & unbundling, with a clear focus on churn reduction and retention .
✅ Drive consumer experience and ARPA through deeper multi-product adoption and differentiated FMC propositions.
✅ Identify churn and cross-sell opportunities through customer insights, data, market visits and fleet interactions .
✅ Deep-dive into customer & fleet journeys to identify friction and intervention opportunities.
✅ Create cutting-edge, out-of-the-box bundling, cross-sell and retention interventions.
✅ Independently identify problems, write charters and drive solutions from insight to scale .
✅ Lead large CFTs across Product, Engineering, Growth, D2C, HDO, CLM & Channel .
✅ Bring strong consumer understanding, commercial acumen and execution orientation , with ownership of ARPA, FMC penetration and churn outcomes .

📌 Lead- Cross Sell and Experience (Gurugram)
🏢 Airtel
📍 Gurugram

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