About the Role

We are looking for male candidates with positive English communication skills to join our US healthcare voice process supporting a therapy centre based in New York. The role involves handling both inbound and outbound calls and communicating professionally with patients, healthcare representatives, and other stakeholders.

Requirements

Key Responsibilities
Handle inbound and outbound calls for a US-based healthcare
Communicate clearly and professionally with US customers and healthcare stakeholders.
Understand customer/patient requirements and provide appropriate assistance.
Maintain accurate information and follow process guidelines.
Handle calls with patience, confidence, and professionalism.
Meet quality, productivity, and attendance standards.
Work effectively as part of a team in a rotational-shift setting.

Candidate Requirements
Gender: Male
Education: No specific educational qualification required.
Experience: 3–8 years




Excellent English communication and conversation skills.
Valuable listening and interpersonal skills.
Common sense, problem-solving ability, and willingness to learn.
Basic computer knowledge.
Experience in US voice/customer support or healthcare processes will be an advantage.

Shift Timings
5:00 PM – 2:30 AM
6:30 PM – 3:30 AM

Candidates should be comfortable working in US shift timings.

Work Location & Schedule
Work Mode: Work from Office
Weekly Off: 2 rotational days off
Process: US Healthcare

Ideal Candidate The ideal candidate should have strong spoken English, confidence while handling calls, a professional attitude, and the ability to work independently in a fast-paced US healthcare setting.

If you have excellent communication skills and relevant voice-process experience, we would love to hear from you.

📌 Senior Executive Us Healthcare Voice Process Kerala
🏢 Exalans & Hunar
📍 Kerala