Customer Support Executive

We are seeking a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for providing excellent customer service, resolving customer inquiries, and ensuring customer satisfaction.

Responsibilities:
Respond to customer inquiries in a timely and skilled manner.
Provide information about products and services.
Troubleshoot and resolve customer issues and complaints.
Escalate complex issues to the appropriate departments.
Maintain accurate customer records and documentation.
Follow communication procedures, guidelines, and policies.
Identify and assess customers’ needs to achieve satisfaction.
Gather customer feedback and report to management.

Qualifications:




High school diploma or equivalent; college degree preferred.
Proven customer support experience or experience as a client service representative.
Solid phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Patient and empathetic with a customer-centric attitude.

If you are interested in this chance, please click on the Apply Now button to submit your application.

📌 Customer Support Executive Karnataka (India)
🏢 GRASSROOTS SOLUTIONS AND SERVICES PRIVATE
📍 India