Job DescriptionJOB DESCRIPTION
n Job Title : Apprentice
n Department : Commercial
n Sub Department : Sales Support- EXIM
n Reporting : Zonal Sales Support Supervisor / Manager
n
n Role Summary:
n
n
Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.n
n
n Core Responsibilities:
n
n
n
Support to outside sales / Inside Sales for Rates filing .n
Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales.n
File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.n
Follow up with the customers for booking (Quotation follow-up)n
Contact with Pricers on Freight and DDSM claims n
Act as Complete Backup for Outside Sales / Inside Sales linked.n
Respond to Sales Leads assigned.n
Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS,
intermodal, CEVA…)n
Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries.n
Handle Digitalized Customers – SPOTON queriesn
Handle rate disputes of customers and RFI Closure n
n
n Key Performance Indicators:
n
n
n
Need to respond to All sales leads assigned within 14 daysn
All target quotations to be followed up within maximum 48 hours of sending with Pricers.n
n
n Qualifications and Skill Sets:
n
n
n
Minimum graduate.n
Valuable written and verbal communication skills.n
MS office skills.n
Go-getter and pro-active approach.n
Positive analysis skills.n