Audio Visual & Collaboration Support
Support and maintain audio visual conferencing systems, telepresence solutions, meeting room panels, and collaboration technologies.
Troubleshoot and resolve audio, video, display, microphone, camera, and connectivity issues.
Provide break-fix support for conference room equipment and integrated AV systems.
Test video conferencing rooms before scheduled meetings, executive presentations, and business events.
Configure and support Microsoft Teams Rooms and other collaboration platforms.
Provide technical support for live events, executive presentations, town halls, and hybrid meetings.
Coordinate with vendors and third-party service providers for escalations, equipment repairs, and replacements.
Troubleshooting knowledge on network related issues
Experience working on Crestron, Cisco, Poly gears and able to troubleshoot device functions
Provide onsite support for local infrastructure, network equipment,



and workplace technology devices.
Maintain accurate records of incidents, service requests, equipment changes, and completed activities.
Follow established service procedures, security requirements, safety standards, and agreed service-level timelines.

Skills & Experience
Hands-on experience supporting audio visual systems, conference rooms, and workplace technologies.
Robust knowledge of Microsoft Teams Rooms, video conferencing platforms, cameras, microphones, displays, and control panels.
Experience troubleshooting computers, operating systems, software applications, and peripheral devices.
Robust problem-solving, communication, customer service, and coordination skills.
Ability to support business events and quickly resolve technical issues with minimal operational disruption.

📌 Audio Visual Technician Gurugram
🏢 TRIGENT SOFTWARE PRIVATE
📍 Gurugram