Eonexus Support Private Limited is expanding its international customer-support team in Patna.

We are hiring experienced Customer Support Executives for a UK campaign. This is not a general domestic calling position. The role requires professional communication, active listening, accurate information gathering and the ability to handle sensitive financial conversations with empathy and confidence.

We are looking for candidates who have already worked in an international voice process and understand the standards expected when communicating with UK or US customers.

Key Responsibilities
Handling inbound and outbound calls with UK customers.
Speaking professionally with customers about their financial circumstances.
Understanding customer requirements through effective questioning.
Explaining the company’s services clearly and accurately.
Building trust with customers during sensitive conversations.
Recording complete and accurate customer information in the CRM.
Following approved scripts, compliance requirements and data-protection procedures.
Managing objections calmly and professionally.




Achieving individual and team performance targets.
Maintaining call quality, attendance and workplace discipline.

Requirements:
Previous experience in an international BPO voice process.
Solid spoken English and clear pronunciation.
Ability to understand UK or US accents.
Experience handling customers over the telephone.
Positive listening, questioning and objection-handling skills.
Confidence when discussing sensitive or financial matters.
Basic knowledge of CRM systems and computer applications.
Ability to enter customer information accurately while speaking on calls.
Comfortable working according to UK/USA campaign timings.
Able to work from our Patna office.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Paid sick time
Paid time off

Experience:
International voice process: 1 year (Required)

Language:
Fluent English (British Accent) (Required)

Work Location: In person

📌 Customer Support Executive Uk Process Patna
🏢 Eonexus Support
📍 Patna