Job Title: Soft Skills Trainer
Industry: Manufacturing (Diamond & Jewellery)
Location: SEEPZ, Andheri East, Mumbai
Education: Bachelor's in HR or related field
Experience: 2–4 Years in Learning & Development as a soft skills trainer
Working Days: Mon–Sat

About the Role

We're looking for a Soft Skills Trainer to design and deliver impactful training programs across the organization — from Training Needs Analysis to content creation and hands-on facilitation. This role requires someone comfortable engaging both white-collar and blue-collar employees in a manufacturing setup, in both Hindi and English.

Key Responsibilities
Conduct Training Needs Analysis (TNA) through performance reviews, competency mapping, and manager feedback
Design and develop training content — manuals, presentations, facilitator guides, and e-learning modules
Deliver engaging training sessions using case studies, role plays, and simulations — fluently in both Hindi and English
Manage end-to-end training logistics — scheduling, coordination, attendance, and record-keeping
Evaluate training effectiveness through feedback and assessments, and recommend improvements
Collaborate with internal stakeholders and external vendors to align learning programs with business needs




Support employee development through coaching on skill-building and growth pathways

Typical Training Areas for This Role
Communication Skills (shop-floor & corporate staff)
Workplace Etiquette & Discipline
Customer Service & Client Handling
Teamwork & Cross-functional Collaboration
Time & Quality Management
Conflict Resolution & Interpersonal Skills
Leadership & People Management
Safety & Compliance Awareness (behavioral)
Diversity & Inclusion Sensitization
Stress Management & Work-Life Balance

Requirements
Robust facilitation and instructional design skills, with experience training diverse audiences (white & blue collar)
Fluent in both Hindi and English — verbal and written
Proficiency in MS Office; familiarity with LMS and e-learning tools is a plus
Robust planning, multitasking, and stakeholder management skills
Comfortable working independently in a fast-paced manufacturing setting

Pay: ₹500,000.00 - ₹750,000.00 per year

Application Question(s):
What is your current CTC/salary in Lakhs per annum?
Are you available to go for a F2F interview at Seepz, Andheri E, Mumbai, if shortlisted?

Work Location: In person

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