We are looking for an experienced Assistant Manager – Operations for Kriya NextWealth Pvt Ltd Mysuru, with solid expertise in Catalogue Operations and Digital Commerce to lead end-to-end catalogue delivery, drive operational excellence, and build high-performing teams. The ideal candidate will possess deep catalogue domain knowledge, strong people leadership skills, and experience managing SLA/KPI-driven operations. This role will also support AI-enabled catalogue operations and continuous process improvement initiatives.
Required Experience
7–12 years of overall Operations experience.
Minimum 3–5 years of experience in Catalogue Operations or Digital Commerce.
Experience in one or more of the following domains:
o eCommerce o Marketplace Operations o Catalogue Services o Product Content o Product Listing o Product Classification o Taxonomy Management o Content Moderation o Digital Retail Operations
Experience managing Team Leaders, SMEs, and operational teams.
Strong exposure to SLA/KPI-driven delivery environments.
Educational Qualification
Bachelor's Degree (Mandatory)
MBA (Preferred)
Lean Six Sigma, PMP, or Quality Certifications (Added Advantage)