Supervisor – BPO

Location: JP Nagar, Bangalore
Experience: 2–3 Years
Qualification: Any Graduate
Employment Type: Full time
Work Mode: Work from Office
Salary: Up to ₹28,000 CTC, based on experience

Job Summary

We are looking for a responsible and proactive supervisor to manage day-to-day team operations, monitor employee performance, ensure smooth workflow, and achieve operational targets. Candidates with experience in BPO and customer support industries are preferred.

Key Responsibilities
Supervise daily team operations and ensure smooth workflow.
Monitor attendance, productivity, performance, and discipline.
Assign daily tasks and ensure timely completion of targets.
Maintain quality standards and ensure adherence to company policies and SOPs.
Identify and resolve day-to-day operational issues.
Train, guide, and support new employees during onboarding.
Prepare daily, weekly, and monthly MIS and performance reports.
Coordinate with team leaders, managers, and other departments.
Monitor team discipline, punctuality, and workplace standards.
Track team performance and identify improvement areas.




Drive process improvements to improve productivity and efficiency.

Required Skills
2–3 years of relevant supervisory / team handling experience.
BPO / customer service experience preferred.
Robust leadership and team coordination skills.
Excellent verbal and written communication skills.
Valuable knowledge of MS Excel, MS Word, and Microsoft Office.
Strong problem-solving and decision-making abilities.
Good organizational and time-management skills.
Ability to multitask and work under pressure.
Target-oriented with strong ownership and accountability.

Candidate Profile
Any graduate.
Candidates with a BPO sector sector background are preferred.
Should be comfortable working from the office at JP Nagar, Bangalore.
Immediate joiners

Interested candidates can apply with their updated CV.

Pay: ₹28,000.00 per month

Benefits:
Food provided
Health insurance
Paid sick time
Provident Fund

Experience:
Supervised in BPO Sector: 1 year (Preferred)

Language:
Hindi (Preferred)

Work Location: In person

📌 Subject Matter Expert Sme J P Nagar (India)
🏢 IT Services and IT Consulting
📍 India