Customer Support Executive Noida (India)

Customer Support Executive Noida (India)

28 Aug
|
Universities Nation (Campushala)
|
India

28 Aug

Universities Nation (Campushala)

India

Location: Noida Sector 2 | On-site

Experience: 1–3 Years

Industry: EdTech | Online Higher Education

Working Days: 5 Days | Sunday & Monday Fixed Off

Key Responsibilities:
Manage and nurture relationships with enrolled students.
Ensure a smooth and positive post-sales student experience.
Build solid relationships to generate student references and referrals.
Generate qualified leads through existing student networks.
Convert referrals into successful UG/PG admissions.
Handle student queries, concerns and escalations.
Maintain regular follow-ups and update student interactions in CRM.
Achieve assigned referral and admission targets.

Requirements:
Minimum 6 months of mandatory experience in EdTech Sales.
Experience in CRM, Customer Success or post-sales will be an added advantage.
Excellent communication and relationship-building skills.
Robust follow-up, convincing and coordination abilities.
Target-oriented and proactive approach.
Ability to generate admissions through references and referrals.

Pay: ₹300,000.00 - ₹400,000.00 per year

Advantages:
Cell phone reimbursement

Work Location: In person

📌 Customer Support Executive Noida (India)
🏢 Universities Nation (Campushala)
📍 India

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