We are looking for a clear and empathetic communicator to join our customer support team in Gurgaon. In this role, you will handle incoming customer queries, resolve issues efficiently, and ensure a smooth service experience.
Key Responsibilities
Respond to customer inquiries via phone, email, or chat in a timely and skilled manner.
Troubleshoot and resolve customer complaints with effective solutions.
Maintain accurate records of customer interactions and feedback in the CRM system.
Collaborate with internal teams to escalate and resolve complex issues.
Requirements & Qualifications
Education: 10+2 (PUC) or Bachelor's Degree in any field.
Language Skills: Proficiency in Kannada and English is required (Hindi is a plus).
Experience: Freshers to 2 years of customer support or call center experience.
Location: Candidates residing in Gurgaon or Delhi only.
Basic computer proficiency and strong communication skills.
Pay: ₹25,000.00 - ₹30,000.00 per month
Advantages:
Flexible schedule
Health insurance
Life insurance
Provident Fund
Work Location: In person
📌 Customer Support Kananda Gurugram
🏢 Redcliffe labs
📍 Gurugram
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