Responsibilities–
Manage the pre sales representatives team
Set and track sales targets for your team
Suggest and implement improvements in the sales administration process
Coordinate department projects to meet deadlines
Report on sales metrics and suggest improvements
Prepare monthly, quarterly and annual sales forecasts
Use customer feedback to generate ideas about current features or products
Research and discover methods to increase customer engagement
Ensure sales, finance and legal policies and procedures are met
Build an open-communication workplace for your team
Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
Proven work experience as an Inside sales team leader.
Hands on experience with CRM software and MS Excel
In-depth understanding of the sales administration process
Excellent interpersonal and team management skills
Robust analytical and organizational skills
Audit to be done for pitch modification and improvements
The candidate should have excellent communication skills both written and verbal
The candidate should be a problem solver and should be able to coordinate with multiple stakeholders
The candidate should be able to resolve conflicts with the customer
The candidate should be a team player
Should also have expert knowledge of tools like google sheets and MS excel
Extensive experience in gathering and interpreting customer experience information. Solid knowledge of online customer engagement platforms and channels
Proficiency in MS Office
📌 Team Leader Lrm Pune
🏢 Solar Square
📍 Pune
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