Looking for an experienced Customer Support Executive to join our team in Mumbai.
Location: Worli & Andheri
Experience: 5+ years
Qualification: Any Graduate
Salary: ₹25,000 – ₹30,000 per month + annual advantages
Working Hours: 10:00 AM – 7:00 PM / 10:30 AM – 7:30 PM
Key Responsibilities
Coordinate with internal teams for material availability, dispatch, and related requirements.
Manage system updates and ensure timely follow-ups.
Schedule installations and coordinate with relevant teams.
Handle payment follow-ups and customer service-related issues.
Conduct daily IMS checks and maintain accurate records.
Support day-to-day administrative and customer service activities.
Candidate Profile
We are looking for someone with solid customer handling, coordination, communication, follow-up, and problem-solving skills, along with 5+ years of relevant experience.