Job Card Coordination
Check newly opened job cards and ensure all required details are entered correctly.
Verify customer complaints and requested jobs before the vehicle moves to the workshop.
Workshop Job Allocation
Coordinate allocation of vehicles/jobs to technicians.
Ensure jobs are distributed according to technician skill and workload.
Job Progress Monitoring
Track the progress of every vehicle in the workshop.
Follow up with technicians regarding pending and delayed jobs.
Ensure vehicles are completed within the committed time.
Technician Coordination
Coordinate between Service Advisors and Technicians.
Clarify customer complaints or additional jobs with the concerned team.
Escalate technical or operational delays to the Service Manager.
Vehicle Movement Control
Monitor vehicle movement from reception → bay → washing → final inspection → delivery.
Ensure vehicles are not unnecessarily held in the workshop.
Additional Job Coordination
Inform the Service Advisor when additional repairs are identified.
Ensure customer approval is obtained before proceeding with chargeable additional work.
Quality & Final Inspection
Coordinate final inspection after completion of repairs.
Ensure all jobs mentioned in the job card are completed before delivery.
Pending Job Monitoring
Maintain a list of vehicles/jobs pending due to:
Spare parts
Customer approval
Technical issues
Technician availability
Insurance approval
Follow up regularly until closure.
TAT Monitoring
Monitor Turnaround Time (TAT) for each vehicle.
Identify jobs exceeding the promised delivery time and escalate immediately.
Workshop Coordination
Coordinate with Service Advisors, Technicians, Parts, Washing, Quality Control and Service Manager to ensure smooth workflow.
Reports
Prepare/maintain daily reports on:
Vehicles received
Jobs in progress
Jobs completed
Pending vehicles
Delayed jobs
Delivery status
Customer Delivery Support
Ensure the vehicle is ready before the customer's promised delivery time.
Coordinate with the Service Advisor for final delivery.
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages:
Cell phone reimbursement
Paid sick time
Provident Fund
Work Location: In person
📌 Floor Quality Control Tirupati
🏢 Balaji Mahindra agencies and industries
📍 Tirupati
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