Based at our Mumbai office, the Travel Team Coordinator is an essential member of the Workspace team. We are looking for someone who can provide a top-tier travel experience for team members across the globe. Someone who will ensure exemplary customer service regarding all things corporate travel, partner with external stakeholders, and ensure compliance with corporate policies.
Working Pattern: 1.30 PM TO 10.30 PM IST (Candidates must demonstrate flexibility to adjust their working hours earlier or later based on global business requirements) Hybrid (3 days in-office 2 days remote)
Responsibilites
Liaise with service providers to procure travel arrangements
Provide exceptional service to key stakeholders with planning and booking business trips
Communicate with employees via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip
Ensure all trips are in line with travel policies and insurance
Maintain relationships with employees, vendors, travel partners, and other stakeholders
Input trip details onto our 3rd party system, International SOS, as part of our HS policy and to allow Finance to track for taxable reasons
Educate employees regarding the cancellation policy, refunds, or any penalties
Qualifications
Prior experience as a travel consultant, travel agent, or similar role with an exceptional customer service record
Experience working in corporate travel is preferred
Meticulous planner with attention to detail with bookings, payments or other travel-related requirements
Excellent communication and managing skills to build and maintain client relationships
Ability to work under tight deadlines and manage multiple client bookings
Proficiency in English (written and spoken)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Coordinator, Travel Team Uk Hours Mumbai (India)
🏢 Third Bridge
📍 India
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