Summary
The Enterprise Operations Engineer is responsible for supporting collaboration and productivity platforms within the Employee Digital Experience (EDX) organization, with a primary focus on Google Workspace administration. This role will provide operational ownership, troubleshooting, and platform support for a large organization currently utilizing Google Workspace, while also contributing to future integration and migration initiatives. The position requires a solid problem-solving mindset, the ability to work independently, and a willingness to develop expertise across both Google Workspace and Microsoft 365 technologies.

Responsibilities
Administer and support Google Workspace services, including Gmail, Google Calendar, and Google Drive.
Provide operational ownership and administration of Google Workspace settings.
Troubleshoot and resolve platform, user, and service-related issues.
Support collaboration and productivity solutions across enterprise environments.
Contribute to data migration, email migration, and integration initiatives as required.




Collaborate with cross-functional teams supporting Microsoft 365 technologies and related services.
Assist with operational activities related to mergers, acquisitions, and organizational integrations.
Maintain awareness of security controls and administrative best practices.
Work independently to identify, analyze, and resolve technical issues while escalating appropriately when necessary.
Support ongoing platform improvements and contribute to future Microsoft 365 adoption initiatives.

Education Requirements
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field preferred.
Equivalent skilled experience may be considered.

Experience Requirements
Approximately 2 to 4 years of overall professional experience.
Approximately 2 to 3 years of hands-on Google Workspace administration experience.
Experience supporting enterprise collabo

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