Company: Business Skool
Location: Surat, Gujarat
Department: Client Relationship Management
Employment Type: Full time
Working Days: Monday to Saturday
Job Timing: 9:45 AM to 6:30 PM

About the Role

Business Skool is looking for a Service Coordinator to manage client communication, meeting coordination, follow-ups, and smooth coordination between clients and internal teams.

The role requires robust communication, coordination, follow-up, and problem-solving skills to ensure a smooth client experience throughout the service journey.

Key Responsibilities Client Coordination & Communication
Coordinate with clients for Zoom and physical meetings.
Share meeting schedules, Zoom links, and required information with clients on time.
Maintain regular communication with clients through calls and messages.
Follow up with clients regarding assignments, service progress, and pending requirements.
Address client queries and doubts and provide appropriate solutions or coordinate with the concerned team.

Client Welcome & Engagement




Conduct welcome calls and send welcome messages for Workshop, Foundation, and Transformation Programs.
Guide recent clients regarding the service process.
Maintain positive and professional communication with clients.

Program & Meeting Coordination
Coordinate workshops, Foundation Programs, and Transformation Programs.
Schedule meetings between clients, Coaches, and Implementor Coaches.
Coordinate meeting timings with clients and internal team members.
Share Zoom links and meeting details with all concerned participants.
Ensure proper follow-up for scheduled meetings and action points.

Client Database & Documentation
Maintain and update client databases and Google Sheets.
Keep client records and service-related information accurate and updated.
Maintain proper documentation of client communication, meetings, feedback, and follow-ups.

Internal Team Coordination
Coordinate with CRM, Service, Coach, Implementor, and oth

📌 Client Service Coordinator Surat
🏢 Business Skool
📍 Surat