Job Type
Full time: 8 hours per day
Part-Time: 5 hours per day
Employment Type: Full-time / Part-time
Department: Front Office, Telecalling & Admissions
Industry: Dental Education / Healthcare Education
About Lefort Implant Academy
Lefort Implant Academy is a specialized dental implantology training centre focused on providing practical, structured and clinically oriented implantology education for dentists.
We are looking for a Telecaller & Front Office Receptionist who can communicate professionally with dentists, patients, course enquiries and visitors, while efficiently managing telephone enquiries, WhatsApp communication, lead follow-up, reception and basic administrative responsibilities.
The ideal candidate should be confident, polite, target-oriented, organized and comfortable speaking with people over the telephone and in person.
Key Responsibilities1. Telecalling & Lead Management
Handle incoming and outgoing telephone calls professionally.
Contact prospective students and enquiries generated through advertisements, social media, website, WhatsApp and other sources.
Explain Lefort Implant Academy courses, training programs, schedules, fees and admission procedures clearly.
Follow up regularly with prospective candidates.
Maintain proper records of all enquiries and follow-up activities.
Identify reliable/interested candidates and convert enquiries into admissions.
Ensure that no genuine enquiry is left unattended.
Make follow-up calls according to the assigned follow-up schedule.
Maintain accurate lead status such as:
Current enquiry
Contacted
Interested
Follow-up required
Admission confirmed
Not interested
Future enquiry
Reception & Front Office Management
Welcome students, dentists, patients, faculty members and visitors professionally.
Manage the reception desk efficiently.
Attend telephone calls and direct them