We are looking for a motivated and responsible candidate to join our team. The role involves handling client communication, travel planning, sales follow-ups, itinerary preparation, basic digital marketing, and coordinating ongoing and upcoming trips to ensure smooth operations and excellent customer service.

Key Responsibilities
Follow up with existing and current clients and convert enquiries into bookings.
Prepare skilled travel itineraries, quotations, and package details.
Handle client communication through WhatsApp, email, phone calls, and other channels.
Coordinate and monitor upcoming and ongoing trips to ensure smooth execution.
Communicate with hotels, transport providers, guides, and other suppliers when required.
Ensure that all client requirements are properly communicated and completed on time.
Handle last-minute changes, client requests, and operational requirements during trips.




Have basic knowledge of digital marketing and social media promotion.
Use Canva to prepare basic promotional posts, offers, and travel-related creatives.
Maintain proper follow-up records and regularly update the status of enquiries and bookings.
Support the overall smooth functioning of the office and day-to-day operations.
Provide timely assistance to clients, including those who are travelling and may require support outside regular office hours.

We are looking for someone who is proactive, reliable, customer-focused, and willing to take ownership of their responsibilities. The ideal candidate should understand that travel operations require close coordination and timely action to ensure every client has a smooth and satisfying travel experience.

Work Location: In person

📌 Business Operations Executive Edappally
🏢 Estuaries Holidays
📍 Edappally