Role Description:

Manages and ensures the identification, analysis and preparation of explicit and implicit stakeholder requirements and drives the functional support for business applications during deployment and 3rd level support.

Key Accountabilities & Responsibilities:
Ensure data accuracy, consistency, and integrity in all reports and dashboards- ensure VAIT/DORA compliance
Analyse large volumes of data to identify trends, patterns, and insights relevant to project
Create data visualizations to effectively communicate key findings and project performance metrics
Support project decision-making by providing actionable insights based on data analysis
Continuously identify prospects for improvement in processes
Requirements Collection and Evaluation , Solution Implementation and Testing, Gap Analysis, Creating Functional Specifications.

Key Competencies & Skills required

Technical:
5 to 7 years of experience in requirements engineering or business analysis
Experience in working in agile teams
Experience in working with distributed teams (off-shore,



near-shore, in office)
Basic knowledge of software development and the technologies used
Experience in communication with stakeholders to understand and document their needs
Candidate should have Insurance knowledge (General or Travel)

Nice to have:
Experience in the use of policy administration systems in insurance
Basic understanding of programming concepts and languages (e.g. Java, React, PL/SQL)
Knowledge of insurance contract/administration processes
Experience in German insurance
Bipro understanding
Mainframe knowledge/SQL understanding

Behavioural Skills:
Excellent interpersonal and communication skills for working in a global setting
Willingness to learn and adapt quickly
Proactive approach to identifying issues and presenting solutions and options
Professional and friendly presence when interacting with customers and other roles
Willingness to ask quest

📌 Project Manager Mumbai (India)
🏢 Ergo Technology & Services
📍 India